Care Pathways
Our 5-Stage Care Pathway
A structured journey from assessment to ongoing support, designed to promote recovery and independence
Your Journey With Us
Each stage is carefully designed to support your progress, with flexibility to move at your own pace
01
Assessment & Referral
Comprehensive evaluation of needs and suitability
What Happens At This Stage
- Initial referral discussion and information gathering
- Pre-admission assessment (in-person or virtual)
- Review of medical history, risk assessments, and support needs
- Suitability decision and placement planning
- Funding confirmation and contract arrangements
02
Assessment & Referral
Comprehensive evaluation of needs and suitability
What Happens At This Stage
- Pre-admission visit and familiarization
- Personalized welcome and room setup
- Introduction to staff, residents, and routines
- Initial care plan development
- First week settling-in support and reviews
03
Assessment & Referral
Comprehensive evaluation of needs and suitability
What Happens At This Stage
- Medication stabilization and health monitoring
- Risk management and safety planning
- Building therapeutic relationships with keyworker
- Establishing daily structure and routines
- Crisis management and de-escalation support
04
Assessment & Referral
Comprehensive evaluation of needs and suitability
What Happens At This Stage
- Goal-setting and recovery planning
- Life skills development and independence training
- Therapeutic activities and community integration
- Educational and vocational opportunities
- Regular reviews and care plan updates
05
Transition & Move-On
Planning for the next chapter
What Happens At This Stage
- Move-on planning and transition preparation
- Supported living or independent accommodation options
- Coordination with community services and support networks
- Gradual handover and discharge planning
- Post-placement follow-up and support
Our Care Pathway Principles
Every stage is guided by these core values
Person-Centred
Your unique needs, preferences, and goals guide every decision
Flexible & Responsive
We adapt the pathway to your pace and changing circumstances
Collaborative
Involving you, your family, and professionals in all planning
Evidence-Based
Using proven therapeutic approaches and best practice guidance
Recovery-Focused
Supporting meaningful progress towards independence and wellbeing
Continuously Reviewed
Regular assessments ensure support remains relevant and effective
Ready to Start Your Journey?
Contact us to discuss how our care pathway can support you or your loved one
