Governance & Compliance

Regulation & Quality Assurance

Committed to the highest standards of care through robust governance, regulation, and continuous improvement

Standards & Compliance

Regulatory Framework

We operate in full compliance with all applicable regulations and quality standards.

Ofsted Registration

Fully registered and regulated by Ofsted under the Care Standards Act 2000

Care Quality Standards

Adherence to statutory guidance and quality frameworks

Safeguarding

Robust safeguarding policies and child protection measures

Staff Qualifications

Highly trained and qualified care professionals

Core Values

What Guides Everything We Do

Our values ensure the highest standards of care for every child.

Safeguarding & Child Protection

Comprehensive policies protecting children from harm

Privacy & Confidentiality

GDPR-compliant data protection and privacy practices

Behaviour Management

Positive approaches to managing challenging behaviors

Equality & Diversity

Promoting inclusion and respecting individual differences

Complaints & Feedback

Clear procedures for raising concerns and complaints

Health & Safety

Maintaining safe environments and risk management

Oversight

Management & Accountability

Multiple layers of oversight ensure quality, safety, and continuous improvement.

Registered Manager

Experienced, Ofsted-registered manager overseeing daily operations

Independent Visitors

Regular independent visits and regulation 44 reports

Management Board

Governance board providing strategic direction and accountability

External Audits

Regular reviews by local authorities and regulatory bodies

Quality Assurance

Continuous Improvement

We maintain rigorous quality assurance processes to ensure we consistently deliver excellent care and continuously improve our services.

Regular Inspections

Scheduled and unannounced visits by regulatory bodies

Internal Audits

Monthly quality checks and compliance monitoring

Staff Supervision

Regular supervision, appraisals, and performance reviews

Children’s Feedback

Listening to young people through meetings and surveys

Stakeholder Reviews

Input from social workers, families, and partners

Action Planning

Implementing improvements based on feedback and findings

Submit a Referral

Fill out the form below to submit a referral for a child in need.

Staff Training Hours/Year

500+

Safeguarding Audits/Year

12+

Independent Visitor Reports

Monthly

Ofsted Inspection Rating

Good

Transparency & Accountability

We believe in open, transparent operations and welcome scrutiny from regulatory bodies, social workers, and families.

Published Ofsted inspection reports

Regular communication with placing authorities

Open-door policy for social workers

Transparent record-keeping systems

Independent oversight mechanisms

Clear complaints procedures

Questions About Our Standards?

We’re happy to discuss our governance, policies, and quality assurance processes.